| The AI tool says an action is held or waiting for approval |
A person approves it in the console on the Live tab. Only people can approve, never the AI tool itself |
| The AI tool says an action was stopped |
The reason names the rule or limit. If it should be allowed, change the rule on the Policies screen (a second person approves) |
| “Connection failed” or “bad credentials” |
The app’s password or token changed. Reconnect it under Keystile Automations → Connections |
| The AI tool doesn’t list Keystile’s tools |
Remove the connector, add it again with https://automations.keystile.com/mcp/platform, sign in and Allow |
| Claude Code asks to sign in again |
Run /mcp, choose keystile, and sign in |
| A budget stopped a call |
The Budgets card shows what’s left and when it resets. A person can approve an extra call, or approve a higher budget |
| A TikTok post fails with “unaudited client” |
Until TikTok reviews your developer app, posts must be “Only me”. Use Send Video to Inbox in the meantime |
| A YouTube thumbnail isn’t set |
The channel must be verified (youtube.com/verify) for custom thumbnails |
| Everything is refused |
If Keystile can’t be reached, actions are refused rather than run unchecked. Check the console is up, or ask your admin |