Gorgias
Helpdesk platform for ecommerce teams to manage tickets, customers, and support conversations.
Connect it
In Keystile Automations → Connections → New connection, choose Gorgias and sign in. Your AI tools and workflows then use it through Keystile; they never see the password or key.How connecting works.
Try it from your AI tool
Using Keystile, in Gorgias: create message (Create a reply or message on an existing Gorgias ticket).What it can do (7 actions)
| Action | What it does | Changes data |
|---|---|---|
| Create Message | Create a reply or message on an existing Gorgias ticket. | |
| Create Ticket | Create a new Gorgias ticket with an initial message. | |
| Custom API Call | Make a custom API call to a specific endpoint | Yes |
| Get Customer | Retrieve a Gorgias customer by ID or find one by email. | |
| Get Ticket | Retrieve a Gorgias ticket by ID. | |
| List Tickets | List Gorgias tickets with cursor-based pagination support. | |
| Update Ticket | Update a Gorgias ticket. |
How Keystile protects it
Every Gorgias action is checked before it runs, whether it comes from an AI tool or a workflow. 1 of its actions change data; your rules, limits and budgets decide whether each is allowed, held for a person or stopped, and it all goes into the signed record.
Use Gorgias with your AI assistant — safelyClaude, Cursor or ChatGPT do the work; Keystile checks every action first.
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