Freshdesk
Customer support software
Connect it
In Keystile Automations → Connections → New connection, choose Freshdesk and sign in. Your AI tools and workflows then use it through Keystile; they never see the password or key.How connecting works.
Try it from your AI tool
Using Keystile, in Freshdesk: get all tickets by status (Get All Tickets by selected status from Freshdesk).What it can do (6 actions)
| Action | What it does | Changes data |
|---|---|---|
| Custom API Call | Make a custom API call to a specific endpoint | Yes |
| Get All Tickets By Status | Get All Tickets by selected status from Freshdesk. | |
| Get Contact from ID | Get contacts details from Freshdesk using ID number. | |
| Get Freshdesk Contacts | Get contact details from Freshdesk for all (optional filtered) contacts. | |
| Get Ticket Status | Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id | |
| Get Tickets | Get Ticket instances from Freshdesk. |
How Keystile protects it
Every Freshdesk action is checked before it runs, whether it comes from an AI tool or a workflow. 1 of its actions change data; your rules, limits and budgets decide whether each is allowed, held for a person or stopped, and it all goes into the signed record.
Use Freshdesk with your AI assistant — safelyClaude, Cursor or ChatGPT do the work; Keystile checks every action first.
Get early access