Chatwoot

Receive and reply to customer messages with Chatwoot

Other

Connect it

In Keystile Automations → Connections → New connection, choose Chatwoot and sign in. Your AI tools and workflows then use it through Keystile; they never see the password or key.How connecting works.

Try it from your AI tool

Using Keystile, in Chatwoot: custom api call (Make a custom API call to a specific endpoint).

What it can do (2 actions)

Action	What it does	Changes data
Custom API Call	Make a custom API call to a specific endpoint	Yes
Send Message	Send a message reply to a Chatwoot conversation	Yes

Start a workflow when… (1 triggers)

• New Incoming Message — Triggers when a contact sends a new message in a Chatwoot conversation

How Keystile protects it

Every Chatwoot action is checked before it runs, whether it comes from an AI tool or a workflow. 2 of its actions change data; your rules, limits and budgets decide whether each is allowed, held for a person or stopped, and it all goes into the signed record.

Tip

Write rules about what an action means — for example "Deleting Chatwoot records needs a person's approval" — rather than listing action names. Keystile Intelligence applies them to every action that fits.

Use Chatwoot with your AI assistant — safelyClaude, Cursor or ChatGPT do the work; Keystile checks every action first.

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